Wooden Wick Burn Tips

Candle Care:

Wooden wick candles offer a sensory experience unlike any other—gentle crackles, horizontal flames, and a glow that feels like home—evoking the warmth of a cozy hearth. Unlike traditional cotton wicks, they require a bit of care to shine their brightest. Here’s how to get the most out of your candle—every time you light it.

Trim Before You Burn

-Always trim your wooden wick to ⅛"–¼" before lighting.

-Use a candle wick trimmer to gently cut off any charred bits from previous burns—clean wicks lead to clean flames.

-A wick that’s too long may not draw the wax properly and may either extinguish itself or result in a flame that is too large.

Lighting the Flame

-Tilt the candle on an angle and let the flame draw across the bottom length of the wick- where the wick and the wax meet. 

-Hold your flame across the entire width of the wick to light, not just one end.

-It may take a few seconds to catch especially on the very first burn.

-Avoid short burns; aim for 1–2 hours to allow a full melt pool to form.

Protect the Burn

-Keep your candle away from drafts, fans, open windows, curtains or other fabrics and flammable materials.

-Uneven airflow can cause flickering, tunneling, or soot.

-Always place your candle on a heat-resistant, stable surface.

-If the candle has been burning for a long period of time and you notice your flame getting too low, it may be necessary to extinguish the flame and when cool tap off any excess ash or burnt wood along the top of the wick. The flame should return to its proper height.

-If the flame becomes too high, extinguish it, and allow it to cool completely. Trim the wick before relighting.

-Try to avoid getting any debris of the wick (or anything else for that matter) into the candle.

Each Burn Matters:

-As the wax melts it will create a "melt pool". Let the wax melt all the way to the edges of the container especially during the first burn. This sets the “wax memory” and prevents tunneling in future burns.

-Never burn for more than 4 hours at a time. 

-Never blow out the candle to extinguish it. Use a Candle Snuffer to safely cut off the oxygen supply to the flame.

-Extinguish your candle when ½" of wax remains if it doesn't extinguish on it's own.

-Never leave a burning candle unattended or in reach of children or pets. Burn on a heat safe surface, and safely away from drafts, draperies, and furniture.

Reasons the wick may go out and what to do:

-If the wick extinguishes on it's own, most times it may just need a re-light to allow the wax to start flowing up the wick again. 

-The wick may be too long and too far above the wax surface and needs to be trimmed. The wick need the wax to fuel the burn. The longer the wick, in some cases the harder it will be for the wax to flow up to the top to maintain the flame. In this case, make sure that the wick is trimmed to the recommended height, and try lighting it again. 

-On the other hand, the wick may be too short. If the wick is cut too short, it may get drowned out by the melting wax. This is harder to fix than a wick that is too long, and may require you to use a tool like a tweezer to try to pull the wick up a bit. Try to avoid this, and ensure that the wick is trimmed to recommended height and try lighting it again. 

-Too much burned wood or ash on the wick can either cause the flame to extinguish or in most cases, too high of a flame. In either scenario, gently use your fingers or a candle trimmer to remove the excess burned wood. Our fingers work extremely well, and is a natural solution to ensure only what needs to come off, will!

-There isn't enough melt pool at the base of the wick. Ensure that when you are lighting the candle, you are lighting the wick from the base where the wick meets the wax, and along the full length. This will help start the melt pool from the beginning and create the fuel for the flame. 

Why is the top of the candle no longer smooth after it cools?

Rough or bumpy tops after the candle cools after burning is a normal characteristic of soy wax. This unevenness is due to the wax cooling and solidifying at different rates after the melt pool begins to cool down. This is only cosmetic and does not affect the candle's burn quality. If anything this unique characteristic let's you know that your candle is made from all natural soy wax.